Customer Support

The Best Customer Support Tools

Customer Support

Top Picks

What are the best customer support tools?

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Crisp IM

Crisp IM

Overview

Give your customer experience a human touch. The all-in-one multi channel messaging platform that connects companies and customers.

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My take

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Freshdesk

Freshdesk

Overview

Engage in more meaningful conversations every day, across every channel, with every customer.

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My take

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Help Scout

Help Scout

Overview

Customer support for growing businesses
Simple to start, powerful at scale, and proven to build better customer relationships.

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My take

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Helpshift

Helpshift

Overview

That’s why we built the only in-app, mobile-first customer service platform. Join us in ridding the world of bad customer service.

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My take

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Hiver

Hiver

Overview

Deliver fast and empathetic customer service right from Gmail -
without having to learn and adapt to another tool

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My take

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Intercom

Intercom

Overview

Intercom is a complete customer communications platform with bots, apps, product tours, and more—like email, messages, and a help center—so you can build great customer relationships, every step of the way.

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My take

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LiveAgent

LiveAgent

Overview

UserEcho provides customer engagement products that help you to communicate effectively and resolve the needs of any business

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LiveAgent

LiveAgent

Overview

Provide excellent customer service.

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My take

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SupportBee

SupportBee

Overview

Ticketing system for collaborative customer support

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My take

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UseResponse

UseResponse

Overview

Implement multi-channel customer support software with powerful tools to reduce support time and improve customer experience

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UserVoice

UserVoice

Overview

A single, centralized product feedback solution that gives you everything you need to gather, aggregate, analyze, and follow through on feedback from customers and internal teams.

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Zendesk

Zendesk

Overview

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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Conclusion

Disclosure: Some of the links in this article may be affiliate links, which can provide compensation to me at no cost to you if you decide to purchase a paid plan. These are products I’ve personally used and stand behind. This site is not intended to provide financial advice and is for entertainment only.